My fiancé had my engagement ring designed and made with Marlow and I still can't believe how perfect it is. From the design process to the actual execution and delivery of the ring, my fiancé had nothing but good things to say. The details in my ring are flawless and more beautiful than I could have ever imagined, and I am never able to stop admiring it. We can't wait to get our wedding bands done here as well!
I worked with Kanchan on a custom engagement ring and I couldn't be happier with how it turned out!
The whole process was amazing from start to finish! Going in I had some rough ideas of what I was looking for and I was super surprised at how fast we started to come up with something I really liked! The whole process is very fluid and I really felt involved as we designed the ring on the spot in their amazing software! It is truly a great experience watching your idea come to life right there!
Kanchan was amazing to work with and her knowledge and expertise really showed throughout the design process. She was able to take my ideas and bring them to life in a way that is even better than what I had imagined!
The piece arrived in great condition and it was a big hit with the now fiance! To her it is extra special knowing that I had a part in designing it and knowing that she has a one of a kind ring!
I wholeheartedly recommend that anyone in the market for an engagement ring should stop by and see what they can come up with! I truly think you will be surprised with what you see! I think you will also be surprised with just how affordable something custom can be, they are great at working in any price range you give them and are very upfront about the costs of each feature you are adding to the piece!
I can't say enough about how great my experience with them was and we will definitely be getting a matching wedding band from them as well! :)
A long story: I came to Marlow with pictures of an engagement ring, my girlfriend had fallen in love with. Marlow created a close copy of the ring, which was beautiful too, in his software in less than 30 minutes. The ring was priced well – similarly to non-customed rings in standard jewelleries. So, in less than an hour, I left Marlow and had only to wait for my ring. After 6 weeks, as promised, I got my ring. What a surprise it was, when I realised, I hadn’t got the close copy of the original ring from pictures, but an exact one. The ring was just indistinguishable from the original one! Thank you, Marlow! To come to your office was the best choice I could make!
A long story short: The service was exceptional! It surpassed all my expectations!
To sum up: Highly recommended! Don’t hesitate to ask exactly what you want. I think that anything is possible with Marlow.
Last Christmas my boyfriend gave me the surprise of my life when he proposed and in a clever move he decided to wait before he bought the ring, instead buying a beautiful diamond bracelet as a stand-in. When we returned to Calgary in January we started the process of looking for that special ring together but having checked out several of the jewelers around the city, I couldn’t find anything that was exactly what I wanted. That’s when my fiancé suggested we have the ring custom made.
He did some research and found Marlow Design and arranged a meeting with Kanchan, a designer who works alongside Marlow. We went to visit them one Saturday morning with some ideas of the style, size and shape of the ring we wanted, and they did not disappoint! They were also able to provide some fantastic options for the diamond and source it for us too.
Both Kanchan & Marlow were super helpful and accommodating with little tweaks and changes to renders along the way and there was never an issue that they weren’t happy to fix. When we received the final ring I couldn’t have been happier and it was even better than I could have imagined. Can’t recommend them highly enough, they’re very professional, efficient and so easy to engage with – they truly care. They took every detail we asked for into account and created the perfect ring, exactly how we imagined it.
Getting proposed to was definitely the best experience I’ve had this year, but having the pleasure of the team at Marlow designs create my ring was a very close second. Thanks again, you guys are awesome!
We had Marlow make both of our wedding rings, the guys ring recycling gold from an old family ring and ladies ring custom made to match the engagement ring. Marlow made the process extremely easy and for us and came out with an end product we couldn't be happier about. 100% would recommend to everyone. We are extremely thankful for his service!
A very professional experience with Marlow Design, who designed a new wedding and engagement ring combination utilizing my existing diamond.
I chose the design from a very efficient computer based system, that easily allowed me to make decisions on the design and stone settings from the large selection of ring designs. I chose to use a preselected design over a custom design as there were many options that fit my budget and what I was looking for.
Overall, a very enjoyable experience with the ring arriving as expected and in the timeline discussed.
I would have no hesitation recommending Marlow Design.
The service I received was thoughtful and friendly, and the staff really went above and beyond. Their online design tool was super easy to use and showed the cost of everything, so you can choose different types of stones to get the look you want in your price range. When the type of garnet I chose on my own turned out to be light instead of dark, they helped me choose a different kind that was the colour I wanted, and they replaced the stone, only charging me for the cost of the new one (less than $20, and I got to keep both). They made sure I got exactly what I'd pictured in my head, and were always nice about it. This is a great, locally-owned business, and they really take care of you.
Marlow and his team provided some of the best customer service you could ask for when we were doing my engagement ring. They were fair, flexible and kept their word every step of the way. I loved how the ring turned out and would definitely recommend them.
Marlow created a beautiful engagement ring for us. He brought in high quality gemstones, and wide variety of choices to select from. We were pleased with his customer service and attention to detail. I would highly recommend him.
My fiance and I couldn’t be happier with the custom engagement ring that Marlow designed. We came to Marlow with an idea in mind and he created a ring that was better than we imagined. We wanted a blue sapphire stone instead of a diamond and Marlow sourced the most beautifully coloured sapphire for us. The craftsmanship of the ring is incredible and it was an extremely reasonable price. Marlow is patient, professional, honest, and such a nice person. Marlow went above and beyond for us and we would recommend him to absolutely anyone!
Marlow Design did a beautiful custom 25th anniversary ring design for us and knocked it out of the park! We wanted something unique and art-deco influenced and they did a beautiful job. Since then, they have serviced it twice and each time it came back like new and did this as part of their complete service package. Kanchan has been a pleasure to work with and put us at ease in each step of the process. We will definitely be using their design services in future!
Excellent experience from beginning to end. Kanchan worked with me to build a replacement wedding ring after 20 years of marriage and the final product was flawless despite my making several change requests on the fly. Pricing and communication was excellent. I would highly recommend Marlow Design for your jewelry needs and will personally be a customer for life.
My wife's engagement ring had a cracked stone. These guys replaced the fire Opal and made it more sparkly and beautiful than the original. He made sure it was done right. My wife was extatic when she saw the final product.
I dreaded the idea of shopping for an engagement ring, going to some big box store, and sifting through rings, getting the sales pitch. I showed Marlow a few of the designers my fiance liked, and made a custom ring, exactly the way she wanted. With Marlow, I picked every part of the ring out, as well as the quality and finish of the band, and diamonds. It turned out fantastic, and she loves it. He was awesome to work with, and I couldnt imagine doing it any other way. Great job!
Marlow is the most fair minded and honest jewelers I've ever met. The guy took the time to painstakingly answer all of my questions. His professionalism and quality of work far surpassed my expectations. We customized a ring together and if you're looking to create a unique and outstanding piece this is the jeweler to see.
Thank you so much Marlow for creating my dream engagement ring!
From start to finish Marlow was a pleasure to work with. I got some significant adjustments made to my engagment ring and Marlow did everything continually striving to ensure I was in love with the final product, he really went above and beyond! The ring is perfect! Thank you for such a positive experience Marlow - would recommend him to anyone!
Marlow, goes above and beyond for the customer. I had a very difficult ring to size and they were able to do it no problem for a very good price. I would highly recommend to use them for any of your jewelry needs.
We had an incredible experience getting our wedding bands from Marlow. I have had the pleasure of knowing Marlow for a few years now and working at the same coworking space together made this a no brainer decision. We felt comfortable and supported the entire time and Marlow was so incredible to work with. We can't wait until we have another reason to use Marlow again.
My husband of 8 years surprised me on mother’s day and I couldn’t be happier. I always wanted the infamous princess Diana ring and even bought a silver one years ago. My husband worked with Marlow and they made the perfect ring for me. Perfect size for my tiny hands, my ring has a beautiful blue sapphire with flawless little diamonds around and it’s just exquisite! I super love love love it. I’ve been recommending Marlow design to all my friends and will keep on doing so. ??????????
Marlow was amazing to work with. He is so patient and professional. We used Marlow for both engagement ring and wedding bands. When we had an issue with our wedding band not fitting, he rushed immediately to get it resized and delivered it personally to our home. That's the dedication he has for his clients. He goes above and beyond to make sure you are happy and satisfied. Highly recommend checking it out!!
Perfect Service... Perfect Diamond... Perfect Ring... Perfect Quality and Perfect knowledge on diamonds and designing.... it was a perfect experience.
I could not have asked for a more personalized and professional experience.
Thanks Marlow, everything was perfect!!!
Visited some time ago to get a ring sized. Staff made themselves available very quickly and did excellent work in a timely manner. This was after we made the mistake of going to Calgary Jewellers to be ignored. Will definitely take my business back to Marlow.
Loved being able to customize my fiancé’s ring! Very personal service, I loved feeling like they knew me and were super patient when choosing designs. The ring turned out so much better than I could have imagined! Thank you!
Got Marlow at Marlow designs to create a ring using diamonds from a family heirloom ring. The design process was extremely fast, as he knew what would work best. There were complications in the mounting, but he kept in contact, and the finished product is spectacular. My partner was so happy that she insisted we get the wedding bands done by by Marlow before we leave Canada.
After looking at many jewellery place around Calgary including the big names like Spence, tiffany's and Burk's etc, Marlow Design was the perfect place for me when I was looking for an engagement ring. A lot of the places I went to had very cheap looking ring designs that were very rough and looked terrible from the side. They only make it look good from the top which is where the pictures are taken from. I was impressed with the quality of the ring and diamond at Marlow and the staff were not pushy at all, very patient. Went through several diamonds with proper videos and certificates and my fiancé loved the ring. Needless to say, we are going back to them for the wedding bands.
A friend of mine needed a Ring and something Unique, after someone referred me to Marlow, We were amazed on how they customize rings to Make them very special. The Quality of Product is Amazing and the ring does not feel like a Generic.
I would recommend them and sure they make the experience special and give a product that's on a different level.
Marlow and his team were amazing throughout the entire process. I needed an engagement ring in a short amount of time and Marlow pulled all the stops to give me the highest quality ring for the day I needed it. To give you an idea of the dedication he has for his clients, he was on vacation when he would call/text me to update me on the status of the ring I got from him. Absolutely amazing service!
We worked with Marlow to design my wedding set. I really appreciated how transparent the process was from cost to answering all of my questions. Love the 3D design he can do so it's easier to visualize the final product. Would work with in the future.
Fast, friendly, and professional service! I found Marlow via Google search when recently looking for a jeweler to size my engagement ring, and they did not disappoint! My ring was ready for pickup a day earlier than expected and I loved the personalized and attentive service I received. Their pricing is very fair and they have a lovely and unique selection of custom made jewelry. I will definitely be returning to shop for our wedding bands...Thank you !
My fiancé designed and purchased my engagement ring with Marlow, and we returned for my custom wedding band as well as his.
Marlow and Kanchan are both very well versed in the jewelry trade, and put a lot of effort into their product and design. The design process is very cool, as they do a 3D mock up on the computer for you which allows for many different views and changes instantly. The ordering process is easy, and they offer a reduced rate if paying with cash/debit.
They stand by their product and will kindly adjust an item if it does not fit your or their standards. They offer warranty for their products as well, for which we have had no concerns with thus far. The stones they have are excellent quality, and we felt though the 4C’s were similar to other places we had looked, we felt the stones looked better - fewer visible inclusions, and the cuts were impeccable.
They are very available via email and phone, and have very flexible hours. The pricing is competitive, albeit slightly higher than some competitors, but the slightly higher (we estimated approximately 10% or less) price point is worth the experience in having the perfect piece for you.
UPDATED October 2018 to include photos of bands. Photo credit by the Terry Photo Co (Calgary)
I looked for 5 months before deciding who to use to build a very specific custom made ring for my fiance. Marlow was professional at all times, and excellent craftsmanship. Thank you for all your hard work and attention to detail
My fiance custom designed my engagement ring with Marlow and I am blown away by the detail and craftsmanship in the ring! It is absolutely stunning. The rubies added to my ring were such a special and sentimental touch-Marlow really brought my fiance's vision to life. Marlow and his assistant Kanchan are amazingly personable, easy to work with and helpful. They really go the extra mile to ensure their clients are happy and more than satisfied. 10/10, 5 stars, highly recommend!
My fiancé and I designed our engagement ring with Marlow, the experience was fantastic and he was so accommodating to every little detail and request. We visited other jewelry stores to inquire about custom work and were treated quite poorly; Marlow was kind, knowledgeable, and courteous.
The ring he designed is breathtaking, he took absolutely everything into account and the ring turned out incredibly beautiful and unique just how we wanted.
Highly recommend designing with Marlow! We will be doing another ring with him very soon.
5/5, 10 stars, don’t even hesitate.